Description
Much of what decides whether a recall goes well is done before it starts. On the day, there is no time to find a telephone number or discover that the distribution report takes two days to produce.
What you will be able to do
- Recognise a recall whatever it is called. Apply a two-question test, and know what clause 8.27 means when there is no authorised alternative product.
- Be ready before it happens. Know what the procedure, the contact list, the distribution records and the mock recall have to prove, and test them.
- Decide, and decide how far. Choose the level on risk and distribution, in consultation with the concerned authorities, and act on incomplete information when the risk requires it.
- Run the operation. Stop shipment first, own the log, write a notice that tells people what to do, confirm receipt, and quarantine what comes back.
- Close it with numbers. Reconcile delivered against recovered, explain the difference, write the final report, and fix what the recall showed about your own system.
Outline
- What a recall is — Chapter 8, 8.20 to 8.31
- Being ready — Chapter 8, 8.20, 8.22 to 8.24, 8.30
- Deciding — Chapter 8, 8.14, 8.25 to 8.27
- Doing it — Chapter 8, 8.25, 8.26, 8.28, 8.29, 8.31
- Closing it — Chapter 8, 8.16 to 8.18, 8.29, 8.30
Then a workshop with one recall worked through, a twenty-question final assessment, four printable job aids, and a short page on what to do in the next few weeks.
Who it is for
Anyone who could be on a recall team or could take the call that starts one: QA, supply chain, warehouse, regulatory and the Qualified Person. It assumes you work on a GMP site or for a marketing authorisation holder. It does not assume you have been through a recall.
How the course is built
Every topic is narrated, opens with the whole argument in four lines, stops once to ask you a question, and ends with the three things to remember. Each lesson closes with a three-question check; the course closes with a twenty-question final assessment. Nothing is tested that was not taught.
What you get
- Immediate access after payment: the course appears under your account as soon as the order is confirmed.
- Self-paced, with your progress saved. Log in from any device.
- Five lessons, fifteen narrated topics, one worked case, four printable job aids, the final assessment.
Price: €179 excluding VAT. VAT is added at checkout according to your country. Business customers in another EU member state with a valid VAT number are invoiced without VAT (reverse charge). A PDF invoice is sent with your order confirmation.